Working remotely allows us to do several things better than we could if we were always all in one place. Not to say that there aren’t any drawbacks, but the advantages in this case are certainly worth the effort.
The primary objective is to stay true to our first culture point: Hire the best people.
Surrounding yourself with the best people is one of the most important things you can do to help yourself grow. There is no doubt that when you are around people that are smarter, more talented, and harder working - you yourself will begin to do all of those things better, too. It also gives us freedom to do the things that we love without having to compromise on location.
Another benefit is developing relationships within our communities. I grew up in Dallas; Andrew in Kansas City.
For both of us, connecting face-to-face with clients in Dallas and Kansas City enhances our client’s experience — and our individual work lives. It’s gratifying to plug into your community and to witness it grow in a meaningful way because of your impact.
There are challenges with working remotely. You lose the human connection in the office, and the ability to pop in for a quick chat. There are aspects of our culture that have shifted as a result. I can’t say I’m absolutely positive that remote culture is the best culture — but it is our culture.
Since we are remote, it does mean that we have to rely on a number of digital tools to help us effectively communicate and collaborate. Here are just a few of the tools we use and why:
Google Apps - It’s no surprise, but staying within the google apps ecosystem makes things remarkably easy. Drive - easy way to share files and edit remotely. Plus we have 30GB for free which is more than Dropbox offered.
Hip Chat - A recent new addition, but it helps keep our chats in one place that is actually usable
Asana - everyone loves to hate their PM tool. But we’ve found that Asana gives us what we want, without too much fuss
Costlocker - Currently still in beta, cost locker helps us keep track of hours and project management cost type stuff
Pipedrive - Pipedrive is our CRM and helps keep track of all the deals and bids that are ongoing